Terms & Conditions

Who we are and what these terms cover

This website is operated by BUYGORITHM PRIVATE LIMITED ("we", "us", "our"), trading as BuyGoriithm. By accessing this website, creating an account or purchasing a service package, you agree to these Terms & Conditions, our Privacy Policy, our Refund & Cancellation Policy and our Service Delivery Policy, which together form the agreement between us.

If you are purchasing on behalf of a company or other entity, you confirm that you have authority to bind that entity to these terms, and "you" refers to that entity.

We may update these terms from time to time. The version in force is the one published on this page on the date of your order, and material changes do not apply retrospectively to orders already placed.

The nature of what we sell

We sell professional digital services packaged at a fixed price. Each service page sets out the scope, what is included, the deliverables, the process and the expected timeline. That page, as published at the time of your order, is the specification for the work.

Nothing sold on this website is a physical product. There is no shipment, no inventory, no stock limitation and no delivery address in the logistics sense. Any address collected at checkout is used solely for invoicing and tax compliance.

• Where a package is described as monthly or recurring, the price shown is for one delivery cycle and continues only if you purchase again.
• Where a package involves third-party platforms, licences or advertising spend, those costs are billed to you by the third party and are not included in our fee unless expressly stated.
• Illustrative figures, sample outputs and examples shown on the site describe format and approach, not guaranteed results.

Orders, pricing and payment

Prices displayed on this website are in Indian Rupees and are inclusive of GST at the applicable rate. The final payable amount, including the tax component, is displayed before you confirm payment, in line with Indian e-commerce pricing transparency requirements.

An order is a request to purchase. A binding contract comes into existence when we confirm your order and payment has been successfully received. We reserve the right to decline any order, in which case any amount received is refunded in full.

• Payment is collected online through our payment gateway. We do not store card details; card data is handled by the gateway in accordance with RBI tokenisation guidelines.
• A GST-compliant tax invoice is issued for every order and sent to the email address given at checkout.
• If you require input tax credit, enter a valid GSTIN at checkout. GSTINs added after invoicing cannot always be applied retrospectively.
• Promotional codes are subject to the conditions attached to them, cannot be exchanged for cash, and may be withdrawn at any time before use.

Delivery of services

We will contact you within 48 business hours of payment confirmation to begin the engagement. Delivery timelines published on each service page are measured from the point at which we have received the access, materials and information reasonably required to perform the work.

Full details are set out in our Service Delivery Policy, which forms part of these terms.

What we need from you

Delivery depends on your cooperation. You agree to provide, in reasonable time, the access, credentials, brand assets, approvals and information the service requires, and to ensure that anything you supply does not infringe the rights of a third party.

• Where a delay is caused by outstanding information or approvals from you, the delivery timeline is extended accordingly.
• If a project remains stalled awaiting your input for more than 60 days, we may close it as delivered to the extent of work completed, and any remaining balance is treated under the Refund Policy.
• You are responsible for the legality of the content, claims and offers you ask us to promote.

Intellectual property

On receipt of payment in full, ownership of the deliverables specifically created for you under a package transfers to you. You may use, modify and distribute them without further permission or fee.

• We retain ownership of our pre-existing methods, templates, frameworks and internal tooling, and of anything not created specifically for you. Where these are embedded in a deliverable, you receive a perpetual, non-exclusive licence to use them as part of it.
• Third-party assets (fonts, stock media, plugins, platform licences) remain subject to their own licences, which we will identify at handover.
• The website, brand, copy and design of this site remain our property and may not be reproduced without permission.
• We may describe the type of work performed in anonymised form. We will not name you or publish identifiable details without your written consent.

Accounts and acceptable use

You may buy as a guest or create an account. If you create one, you are responsible for keeping your password confidential and for activity carried out under it. Tell us immediately if you believe it has been compromised.

• You must provide accurate details. Orders placed using evidently false identity or contact information may be cancelled and refunded.
• You may not use this website to attempt unauthorised access, disrupt its operation, scrape it at scale, or infringe any law or third-party right.
• We may suspend or close an account that is used in breach of these terms, without affecting orders already delivered.

Prohibited work

We do not accept engagements involving prohibited or restricted categories under Indian law, and we will decline and refund any order that turns out to relate to them.

• Narcotics, weapons, ammunition or explosives.
• Counterfeit goods, pirated media or circumvention of intellectual property protections.
• Lotteries, betting or gambling where not properly licensed.
• Adult content, and tobacco or alcohol promotion without the applicable licences.
• Any campaign whose claims are false, misleading or deceptive under the Consumer Protection Act, 2019, including fabricated discounts and unsubstantiated performance claims.

What we promise, and what we do not

We warrant that services will be performed with reasonable skill and care by suitably experienced personnel, and that deliverables will conform in all material respects to the scope published on the relevant service page.

We do not warrant any particular commercial outcome. Search rankings, advertising returns, engagement, follower growth, lead volume and revenue depend on factors outside our control, including your market, your offer, your pricing, competitor behaviour and third-party platform decisions. Any figures given are illustrative, not promises.

Limitation of liability

Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud, or for death or personal injury caused by negligence. Your statutory rights as a consumer under Indian law are unaffected.

Subject to that, our total aggregate liability arising from or connected to an order is limited to the amount you paid for that order. We are not liable for indirect or consequential loss, loss of profit, loss of revenue, loss of anticipated savings, loss of goodwill, or loss of data, however arising.

We are not liable for failures caused by events outside our reasonable control, including third-party platform outages, policy changes or account suspensions imposed by platforms such as Google or Meta.

Cancellation and termination

Cancellation and refund entitlements are set out in full in our Refund & Cancellation Policy. In summary: a full refund is available at any time before work begins; after that, refunds are assessed against work already performed.

Either party may terminate an engagement immediately if the other commits a material breach that is not remedied within 14 days of written notice. On termination, you pay for work performed to that date and we hand over everything completed.

Governing law and disputes

These terms and any dispute arising from them are governed by the laws of India. Subject to the grievance process below, the courts having jurisdiction over our registered office shall have exclusive jurisdiction.

Before commencing proceedings, please raise the matter through our grievance redressal process. Most issues are resolved there, and we would rather fix a problem than litigate one.

How to contact us

Questions about these terms should go to care@buygoriithm.com, or through the contact page. Our registered entity details, address and GSTIN are published in the footer of every page and on the contact page.